The quality testing bureau announced the survey result to order HP strictly to carry out “three packages” 2010-03-19 15:08: 00 origins: The Beijing Evening News (Beijing) with pasting 0 handsets reads the news

The national quality testing bureau in its official website announcement to the Hewlett-Packard related notebook quality problem\’s investigation situation, ordered the Hewlett-Packard yesterday according to the Chinese laws and regulation request, fulfiling exactly “three packages” stipulation, solves the suit of consumer.

On March 12, national quality testing bureau received the consumer after the Hewlett-Packard notebook related quality problem suit, formed the survey team immediately, the development related investigation. After the investigation, the Hewlett-Packard acknowledged that has the quality problem in mainland China sale\’s some notebooks, some HP notebook obviously cards have the quality problem, involves HP Pavilion DV2000 and Compaq Presario v3000 series many models, the breakdown manifestation is mainly the black screen, halts, overheated as well as does not examine the wireless Internet and so on; Some HP notebook display monitors have the quality problem, including HP 541 6 kinds of models, the breakdown manifestation is mainly the display monitor bright line (dodges screen). The investigation also discovered that Hewlett-Packard not strict according to \”Microcomputer Commodity Repair Replacement Returned goods Responsibility Stipulation\” (i.e. microcomputer “three packages” stipulation) the related request solves the consumer to sue.

The national quality testing bureau has ordered the Hewlett-Packard according to the Chinese laws and regulation request, strictly carries out microcomputer “three packages” stipulation, makes the commitment to the consumer, the improvement post-sale service, solves the part notebook quality problem responsiblily.

At the same time the quality testing bureau will investigate situation to the national labor letter department and national industry and commerce bureau to make the notification. Three departments will pay attention to the event to progress closely, takes the corresponding measures at the right moment, supervises the Hewlett-Packard to carry out “three packages” stipulation, safeguards our country general consumer\’s legitimate rights and interests. (By Yang Bin)

(This article originates: Beijing Evening News)